FAQs

Your questions. Answered directly.

  • Where did the doctors train?

    Harvard, University of Pennsylvania, Boston University, Penn State, and the University of Toronto — all verifiable on each doctor’s profile page.

  • Are the doctors licensed in Saudi Arabia?

    Yes — every doctor holds a Saudi Ministry of Health licence, publicly searchable in the MOH registry.

  • Can I verify the credentials myself?

    Yes — MOH licences are searchable online and university degrees can be verified directly with each institution.

  • How many doctors are on the team?

    Eight specialist doctors covering implants, prosthodontics, endodontics, and oral surgery.

  • Is there a female doctor?

    Yes — we have three female doctors: Dr. Shatha Alshali, Prosthodontist (Boston University, USA); Dr. Dina Husein, Endodontic Consultant (Boston University, USA); and Dr. Salma Hossameldin Ghoneim, Consultant of Orthodontics and Dentofacial Orthopedics (MSc in Oral Sciences and Clinical Certificate in Orthodontics, University of Illinois at Chicago, USA). You can request your preferred doctor when booking.

  • How long has the clinic been operating?

    TAM is the international division of an established Jeddah clinic with 15+ years of clinical history.

  • Is the clinic accredited?

    Fully licensed by the Saudi Ministry of Health (facility licence no. 2600049493); JCI accreditation is in progress.

  • What languages does the team speak?

    English and Arabic throughout; additional languages depending on your coordinator — ask when booking.

  • Where did the doctors train?

    Harvard, University of Pennsylvania, Boston University, Penn State, and the University of Toronto — all verifiable on each doctor’s profile page.

  • Are the doctors licensed in Saudi Arabia?

    Yes — every doctor holds a Saudi Ministry of Health licence, publicly searchable in the MOH registry.

  • Can I verify the credentials myself?

    Yes — MOH licences are searchable online and university degrees can be verified directly with each institution.

  • How many doctors are on the team?

    Eight specialist doctors covering implants, prosthodontics, endodontics, and oral surgery.

  • Is there a female doctor?

    Yes — we have three female doctors: Dr. Shatha Alshali, Prosthodontist (Boston University, USA); Dr. Dina Husein, Endodontic Consultant (Boston University, USA); and Dr. Salma Hossameldin Ghoneim, Consultant of Orthodontics and Dentofacial Orthopedics (MSc in Oral Sciences and Clinical Certificate in Orthodontics, University of Illinois at Chicago, USA). You can request your preferred doctor when booking.

  • How long has the clinic been operating?

    TAM is the international division of an established Jeddah clinic with 15+ years of clinical history.

  • Is the clinic accredited?

    Fully licensed by the Saudi Ministry of Health (facility licence no. 2600049493); JCI accreditation is in progress.

  • What languages does the team speak?

    English and Arabic throughout; additional languages depending on your coordinator — ask when booking.

  • Are the implants and materials the same as in the US or Europe?

    Yes — Straumann implants and Ivoclar IPS e.max ceramics, the same brands used in leading practices worldwide.

  • Why Straumann specifically?

    We offer a 10-year implant warranty, which is only credible with a brand whose clinical evidence we trust completely.

  • Why Ivoclar e.max for veneers and crowns?

    It is the industry benchmark for aesthetic ceramic restorations — exceptional translucency, strength, and longevity.

  • Do you use in-house or external laboratories?

    In-house — direct doctor-to-ceramist communication, no third-party handoff, real-time adjustments possible.

  • Will I see what my results will look like before treatment starts?

    Yes — Digital Smile Design shows you the proposed outcome and you approve it before any tooth preparation begins.

  • What if the final result doesn’t match what was agreed?

    We revise it at no charge — this is written into your treatment agreement.

  • What imaging technology do you use?

    CBCT 3D imaging for surgical planning, digital intraoral scanners, and intraoral photography — no impression trays.

  • What other technology is in the clinic?

    CAD/CAM same-day restorations, Digital Smile Design, laser dentistry, and an in-house dental laboratory.

  • What does “all-inclusive” actually mean?

    Virtual consultation, full examination and imaging, all agreed treatment, materials, care kit, airport transfers, clinic transport, accommodation, coordinator, and 12-month follow-up — flights and personal spending not included.

  • Will the price change after I arrive?

    No — unless the examination reveals additional needs not visible from photos provided in advance, in which case we discuss before proceeding.

  • Is my quoted price locked?

    Yes — prices are quoted and locked in USD regardless of exchange rate movements.

  • What is the payment schedule?

    30% deposit to confirm booking, 40% on arrival before treatment, 30% on completion.

  • How do I pay?

    Credit/debit card (Visa, Mastercard), bank transfer, or cryptocurrency (rate locked at quote time).

  • Is Islamic financing available?

    Yes — riba-free payment plans over 6–12 months through our Al Rajhi Bank partnership, small administrative fee only.

  • Is the deposit refundable if I cancel?

    Yes if cancelled more than 30 days before arrival; within 30 days it is non-refundable but transferable to a rescheduled booking within 12 months.

  • Are there hidden fees?

    No — the quoted price covers everything in your package; optional add-ons are listed separately and only added if you choose them.

  • Do I need a visa?

    Saudi Arabia offers an eVisa online for eligible nationalities — usually processed in a few days, valid for up to 90 days.

  • How do I get from the airport to the hotel?

    Private transfer included in every package — your coordinator or driver meets you at arrivals.

  • How do I get to the clinic for appointments?

    Private vehicle from your hotel to the clinic for every appointment — included, no arrangement needed.

  • What hotels do patients stay in?

    4-star (Novotel, Millennium, or similar) for standard packages, 5-star for premium and VIP tiers — all close to the clinic.

  • Is breakfast included?

    Yes — daily breakfast included for the duration of your stay.

  • Can I bring a companion?

    Yes — a companion add-on covers accommodation, transfers, and clinic transport; companions can attend all appointments.

  • What is the best time of year to visit Jeddah?

    October to April for most comfortable weather; treatment is available year-round.

  • How far is the hotel from the clinic?

    10–15 minutes — all partner hotels are selected for proximity.

  • Is Saudi Arabia safe?

    Saudi Arabia ranks among the world’s lowest-crime countries, with over 25 million international tourists visiting in 2023.

  • Will I be comfortable as a non-Muslim?

    Yes — Jeddah is a cosmopolitan city and TAM serves patients of all faiths; modest dress in public is required, your coordinator sends a simple pre-arrival guide.

  • What does “modest dress” mean in practice?

    Shoulders and knees covered in public spaces; international hotels and some restaurants are more relaxed.

  • Is alcohol available?

    No — alcohol is not available anywhere in Saudi Arabia.

  • What food is available?

    All food in Saudi Arabia is halal; Jeddah has an excellent food scene including Red Sea seafood, international cuisine, and vegetarian options.

  • Is English widely spoken in Jeddah?

    In hotels, clinics, and commercial areas, yes — your coordinator handles any language needs throughout.

  • Is it safe to walk around Jeddah?

    Yes — the Corniche, Al-Balad historic district, and commercial areas are all safe and accessible for international visitors.

  • What is Vision 2030?

    Saudi Arabia’s national transformation programme — $500B+ invested in infrastructure, tourism, and healthcare since 2016.

  • Does TAM arrange Umrah or Hajj?

    No — you arrange your pilgrimage through your own licensed operator and TAM schedules dental care around your available days.

  • Is dental treatment permissible during Umrah?

    Islamic scholars generally consider it permissible when scheduled appropriately — consult your own scholar; TAM provides clinical information only.

  • How many days do I need for treatment alongside Umrah?

    Minimum 3 days for whitening or bonding, 5–7 days for up to 6 veneers, 7–10 days for All-on-4 restoration.

  • Can appointments be scheduled around prayer times?

    Yes, always — this is standard practice at TAM, not an exception.

  • What if I only have 2 days available?

    Whitening and a hygiene appointment can be completed in 1–2 days; we tell you honestly what is achievable in your time.

  • Can multiple family members be treated in the same stay?

    Yes — simultaneous or consecutive scheduling with volume pricing.

  • Can I consult during Umrah and return for full treatment later?

    Yes — a brief assessment during your visit and full treatment on a return trip is a common and straightforward pathway.

  • Is riba-free financing available?

    Yes — through our Al Rajhi Bank partnership, no interest, 6–12 month plans.

  • What happens if something goes wrong after I go home?

    Direct WhatsApp access to your treating doctor for 12 months, structured telemedicine check-ins, 24/7 emergency line, partner clinic activation if in-person care is needed locally, and return to Jeddah arranged and covered by TAM if the issue is warranty-related.

  • What does the warranty cover?

    Implants — 10 years. Crowns, bridges, and veneers — 5 years. Aesthetic dissatisfaction — no time limit.

  • What if an implant fails?

    We cover the replacement including return travel and accommodation — Straumann implant failure within the warranty period is fully covered.

  • How do the telemedicine check-ins work?

    Scheduled video calls with your treating doctor at 1 week, 1 month, 3 months, 6 months, and 12 months post-treatment.

  • Can I contact my doctor between check-ins?

    Yes — direct WhatsApp access to your treating doctor for 12 months, any time.

  • What if I need an in-person adjustment after returning home?

    We activate our partner clinic network in your city — you do not need to return to Jeddah for minor adjustments.

  • Do I receive my treatment records?

    Yes — complete digital records on departure including X-rays, CBCT scans, photos, treatment notes, implant serial numbers, and warranty certificates.

  • How long does healing take after implants?

    Full osseointegration takes 3–6 months; temporary restorations are fitted before you leave so you have a complete smile immediately.

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  • Vision 2030 Medical Tourism
  • MOH Sterilisation Certified
  • Straumann Implants
  • Saudi MOH Licensed
  • 5,000+ Patients
  • US & Canadian University Trained